Discotech Help Center

Most Popular Topics

• Bottle Service

  • What is Bottle Service, how does it work, and how do I pay?
  • What is “minimum spend”?
  • What is included in a table / bottle service reservation?
  • If I reserve bottle service, do I still have to buy general admission tickets?
  • What is the tax and gratuity for bottle service?

• Booking Process

  • How does the table booking process with Discotech work?
  • How accurate is the pricing I see on the app? Are these quotes guaranteed and will they be honored when I arrive?
  • Can I choose a specific table number or location to be assigned?
  • I have more people (or less people) than the options I see in the app. What do I do?
  • I’ve just placed a table reservation request in the mobile app / webapp. How long will it take to hear back from you guys?

• Getting Into the Club

  • What is the Dress Code for Nightclubs?
  • What is the Dress Code for Dayclubs and Pool Parties?
  • What is the age to enter the club? What forms of ID are accepted?
  • What time should I arrive at the club and how long does the party last?
  • What are the different ways to get into the club?

• Guest List

  • What is a guest list?
  • How do I sign up for guest list?
  • Can my friends get in with me on the guest list, or do they need to sign up too?
  • What is the difference between purchasing presale tickets and signing up for the guest list?

• Refunds / Cancellations / Support

  • How do I view upcoming bookings?
  • How do I get a ticket refund?
  • How do I cancel my table or guestlist reservation if I can no longer make it?
  • How to Contact Support
  • I need to cancel or rebook my table reservation. How can I do that?

• Account Management

  • How do I change my Password and Profile Settings?
  • How do I delete my account?

• 包廂

  • 什么是“最低支出”？
  • 餐桌/包廂预订中包含什么？
  • 如果我预订了包廂，是否还需要购买普通门票？
  • 我可以订购个人饮料而不是瓶子来达到最低消费吗？
  • 我需要给门卫/保安小费吗？ 服务生/女服务员？